Thurston County Volunteer Legal Services
Serving Thurston, Mason, Grays Harbor, Pacific and Lewis Counties
PO Box 405 Olympia, WA 98507 • 360-705-8194
Thurston County Volunteer Legal Service
Clinic Coordinator
APPLICATIONS DUE: Tuesday June 21, 2022
Thurston County Volunteer Legal Services (TCVLS) promotes access to justice through the trained
volunteer attorneys and other community partners. Our volunteers help low-income individuals resolve
their own legal issues by providing legal advice, information, and direct representation in a manner
sensitive to individuals and their legal needs.
TCVLS is committed to race equity and justice. We want our employees to be diverse and reflect our
community. We strive to have services and programs that are free from bias and oppression and staff
and volunteers that treat everyone with dignity and respect. More information about what it means to
commit to these principles referred to as “REJI” can be found here: Washington Race Equity & Justice
Initiative – WA REJI
Overview:
Thurston County Volunteer Legal Services is hiring for a Clinic Coordinator. Along with the Program
Manager for the TCVLS Volunteer Legal Program, the Clinic Coordinator is responsible to operate
TCVLS’s free legal aid clinic for low-income individuals and families. This position will focus on the clinics
in outlying areas of Thurston County, Mason, Grays Harbor and Pacific Counties. The clinics use
volunteer attorneys and non-attorneys to provide direct client service. This position reports to the
Program Manager for our Volunteer Legal Program.
This position organizes clinics in remote areas of our service delivery area. The Clinic Coordinator is the
primary contact with clients and volunteer attorneys at the clinic. The Clinic Coordinator schedules
volunteers, makes sure clients are screened as they arrive at clinics (or before), connects clients with
attorneys during the clinics, and performs post-clinic data entry.
The position is paid an hourly rate. This position will work between 25 and 35 hours per week (35 is
considered full time). A grant is pending that will allow the position to be full time. The position
requires a mix of daytime, evening, and the occasional weekend hours. The Clinic Coordinator must
have a valid Washington State Driver’s License, a reliable vehicle and automobile insurance. The Clinic
Coordinator must use a personal vehicle to drive to neighboring counties. Proof of license, registration
and insurance is required.
This position has four major areas of responsibility:
• Client Communication: This position is the central point of contact for those attending legal clinics.
• Volunteer recruitment retention and management: The Clinic Coordinator assists recruiting and
retaining volunteer attorneys who give legal advice at free legal clinics, as well as the non-attorney
volunteers who provide intake services.
• Clinic management: The Clinic Coordinator manages the operations of the TCVLS legal clinics.
• Data base management and analysis. The Clinic Coordinator tracks client and non-client
information. The position must be able to use Legal Server (the client database), enter information
successfully and produce reports using data in Legal Server. The Clinic Coordinator also tracks nonclient information that is useful for management of the clinic program and operations. This includes
volunteer recruitment and participation.
• Outreach: This position will assist with outreach to those who may be eligible for legal assistance.
Required Knowledge, Skills and Abilities:
• Understanding of “equal access to justice” and a commitment to operating a program that supports
low-income individuals and families.
• Ability to work a non-traditional schedule, including frequent evening work hours and occasional
daytime work.
• Understanding of video conferencing and how to use break-out rooms.
• Ability to communicate effectively in English with individuals of varying backgrounds and levels of
sophistication (during clinics, interpreters are available for other languages).
• Ability to effectively communicate with people who are experiencing significant stress in their lives.
• Able to remain calm in stressful and hectic situations.
• Ability to direct volunteers to perform specific tasks.
• Ability to protect and maintain strict client confidentiality.
• Ability to refrain from providing legal advice.
• Highly organized yet able to juggle competing priorities
• Ability to track and analyze data and produce ad hoc reports
• Ability to work collaboratively with other staff, volunteers, board members, and community
partners
• Competency in Microsoft Office Suite, Google and using social media
• A valid Washington driver’s license, automobile insurance, and personal vehicle for travel to
neighboring counties.
Desired Knowledge, Skills and Abilities:
• Bilingual (English and Spanish)
• Knowledge of the legal system (including types of legal problems, terms, and civil procedure).
• Experience with data entry and client data systems.
Physical Requirements:
The job requires use of a personal computer, laptop, printer, copier, and phone (including answering
system). The Clinic Coordinator talks to clients and volunteers and must be able to understand what
they say. The Clinic Coordinator must be able to read an intake form and transfer handwritten
information by typing into client database.
The Clinic Coordinator must be able to lift chairs and tables without wheels to move them into position
while setting up and cleaning up after clinics. The Clinic Coordinator also sets up computer equipment
at remote locations.
The Clinic Coordinator is required to travel by car to neighboring counties and must be able to sit for
long periods of time during travel status.
Desired Education and Experience:
Bachelor of Arts degree in social services. Experience working with low-income individuals or families,
preferably in a legal clinic environment. Experience managing volunteers.
Location:
Our administrative office is in West Olympia and in-person presence is necessary. Much of the time for
this position, however, will be at legal advice clinics that are held in Mason, Grays Harbor, Pacific, and
Lewis Counties.
Salary range:
$25 per hour. Benefits include paid time off after six months and paid sick leave. Full time employees
receive a health stipend of $400 per month.
HOW TO APPLY: A full application packet must be received no later than Tuesday, June 21. Candidates
must include a cover letter, a resume that reflects the desired education and experience, and a list of
three references (please include phone numbers). Application packets can be mailed or e-mailed to:
Thurston County Volunteer Legal Services
P.O. Box 405
Olympia, WA 98507-0405
or
director@nulltcvls.org